Well for starters we called a In october and had a tech come in who replaced our heating element. His service was great very friendly and efficient and we were very happy with his work. Unfortunately since the heating element was replaced my A/C began blowing only hot air. Once was so extreme that the house was 100 inside. We decided to call again and had a second tech come in to take a look at the problem he took it upon himself to do what he had to do to fix the A/C without warning us of upcharges and we ended up paying $100 more than what we were told. It’s been about 5 weeks and the problem began again and these people give 0 guaranty. We are being told we have to pay again for a problem we payed for already and was never solved. Some techs might be good but not all and the customer service is poor.